She told TechCrunch Disrupt conference that she had had a conversation with tech entrepreneur Arianna Huffington, who had just joined Uber’s board, and she encouraged Ms Saint John to talk to Uber’s now departed head Travis Kalanick.
Mr Kalanick resigned in June, a few days after Ms Saint John took her new job, following a series of scandals that rocked the company, including reports of sexual harassment and discrimination that resulted in more than 20 employees being fired.
She spoke about that transition period.
Ms Saint John says that her new position as brand ambassador is about repositioning the brand.
She has already been busy. On Monday she apologised for a promotion Uber was running that was deemed to be sexist:
The message said: “Dear husbands, a gentle reminder – today is Wife Appreciation Day.”
Uber later removed the post and apologised. It tweeted that the message had been “totally inappropriate”.
Ms Saint John also tweeted that it had been “completely unacceptable”.